Returns, Transport & Payment
Returns
You have 30 calendar days to return an item(s) from the date you received it.
To be eligible for a return, item(s) must be unused and in the same condition that you received it.
Item(s) must be in the original packaging.
Item(s) needs to have the receipt or proof of purchase.
Free Driveway Delivery – Grills & Smokers
At Northern Fire Grilling & BBQ Supply, we’re proud to offer Free Driveway Delivery on select grill and smoker purchases. Here’s how it works:
-
Eligible Orders: Free delivery is available for grills or smokers that have a sale price of $1,000 or more per item. Orders totaling $1,000 from multiple items do not qualify unless an individual grill or smoker meets the $1,000 threshold.
-
Driveway Delivery Only: Our delivery service includes drop-off at your driveway or curbside only. We do not move equipment to decks, patios, or through homes due to insurance limitations and our one-person delivery team.
-
Simple & Safe: This delivery method ensures a safe and efficient hand-off while keeping costs low for our customers.
Have questions or need help preparing for your delivery? Give us a call — we're here to help you get grilling the easy way.
Payment
We accept Cash, MasterCard, Visa, American Express, and Discover. Financing can be arranged online through Affirm. We can also accept payment via Venmo.
